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Cable Outage Resolved
The service outage affecting all Cable Internet and NorthWaveTV customers has now been resolved.
If you are still experiencing issues,...
Previous Status Updates
Cable Outage
We are currently experiencing a service outage affecting all Cable Internet and NorthWaveTV customers. Our team is working diligently t...
Network Maintenance Notice
Internet, phone, and TV customers throughout the WaveDirect service area may experience service disruptions on April 23 between 12:00 A...
Resolved – WaveDirect Office – Issues Taking Calls
The outage impacting our phone service at the WaveDirect office has now been resolved, and we're able to receive calls normally. Thank ...
WaveDirect Office – Issues Taking Calls
The WaveDirect office is currently unable to receive phone calls at this time due to a system outage. We apologize for any inconvenienc...
Fixed Wireless Internet Outage – Wheatley and Area
Fixed wireless internet customers in the Wheatley area will see an interruption in service this morning as we work to resolve a network...
Resolved – Cable Internet Outage – Leamington
The outage affecting cable internet service in the Leamington area has now been resolved. If you are still experiencing any issues, ple...
Cable Internet Outage – Leamington
Some cable internet customers in the Leamington area will experience loss of service today due to a fiber cut. Our network partners are...
Resolved – Northwave TV Outage
The Northwave TV outage has been resolved, and the service is working normall...
Northwave TV Outage
Northwave TV customers may experience pixellated video, buffering video, and ...
Fixed Wireless Internet Outage – Wheatley
Fixed wireless internet customers in the Wheatley area will see an interruption in service this morning as we work to resolve a network...
