Outage Resolved
Status Update

Resolved – Cable Internet Outage – Essex

The service outage affecting cable internet customers in the Essex area has now been resolved. If you are still experiencing any issues, please try rebooting your router. If problems continue after the reboot, contact our Technical Support team at 519-737-9283 (Option 2) for further assistance. Thank you for your patience and underst...
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Previous Status Updates

WaveDirect StatusUpdate

Cable Internet Outage – Essex

A small subset of cable internet customers in the Essex area are impacted by an outage caused by a fibre cut. Our network partner is actively working to resolve the outage, and currently expects to do so by 5:37 PM today. We apologize for any inconvenience, and appreciate your patience and understanding during this time. We’ll ...
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Outage Notice

Cable Internet Outage – Essex

A small subset of cable internet customers in the Essex area are impacted by an outage. Our network partner is actively working to resolve the outage, and currently expects to do so by 1:39 PM today. We apologize for any inconvenience, and appreciate your patience and understanding during this time. We'll provide further update...
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