20 May Status Update Cable Outage Resolved Posted by WDRebecca 20/05/2026 The service outage affecting all Cable Internet and NorthWaveTV customers has now been resolved. If you are still experiencing issues,... Continue reading
20 May Status Update Cable Outage Posted by WDRebecca 20/05/2026 We are currently experiencing a service outage affecting all Cable Internet and NorthWaveTV customers. Our team is working diligently t... Continue reading
22 Apr Status Update Network Maintenance Notice Posted by WDSupport 22/04/2026 Internet, phone, and TV customers throughout the WaveDirect service area may experience service disruptions on April 23 between 12:00 A... Continue reading
20 Apr Status Update Resolved – WaveDirect Office – Issues Taking Calls Posted by WDSupport 20/04/2026 The outage impacting our phone service at the WaveDirect office has now been resolved, and we're able to receive calls normally. Thank ... Continue reading
20 Apr Status Update WaveDirect Office – Issues Taking Calls Posted by WDSupport 20/04/2026 The WaveDirect office is currently unable to receive phone calls at this time due to a system outage. We apologize for any inconvenienc... Continue reading
16 Apr Status Update Resolved – Fixed Wireless Internet Outage – Wheatley Posted by WDSupport 16/04/2026 Continue reading
16 Apr Status Update Fixed Wireless Internet Outage – Wheatley and Area Posted by WDSupport 16/04/2026 Fixed wireless internet customers in the Wheatley area will see an interruption in service this morning as we work to resolve a network... Continue reading
14 Apr Status Update Resolved – Cable Internet Outage – Leamington Posted by WDSupport 14/04/2026 The outage affecting cable internet service in the Leamington area has now been resolved. If you are still experiencing any issues, ple... Continue reading
14 Apr Status Update Cable Internet Outage – Leamington Posted by WDSupport 14/04/2026 Some cable internet customers in the Leamington area will experience loss of service today due to a fiber cut. Our network partners are... Continue reading
07 Apr Status Update Resolved – Northwave TV Outage Posted by WDSupport 07/04/2026 The Northwave TV outage has been resolved, and the service is working normall... Continue reading