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    Status Update

    HomeArchive by Category "Status Update"
    Outage Notice
    22 Apr
    Status Update

    Network Maintenance Notice

    Posted by WDSupport
    22/04/2026
    Internet, phone, and TV customers throughout the WaveDirect service area may experience service disruptions on April 23 between 12:00 A...
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    Outage Resolved
    20 Apr
    Status Update

    Resolved – WaveDirect Office – Issues Taking Calls

    Posted by WDSupport
    20/04/2026
    The outage impacting our phone service at the WaveDirect office has now been resolved, and we're able to receive calls normally. Thank ...
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    Outage Notice
    20 Apr
    Status Update

    WaveDirect Office – Issues Taking Calls

    Posted by WDSupport
    20/04/2026
    The WaveDirect office is currently unable to receive phone calls at this time due to a system outage. We apologize for any inconvenienc...
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    Outage Resolved
    16 Apr
    Status Update

    Resolved – Fixed Wireless Internet Outage – Wheatley

    Posted by WDSupport
    16/04/2026
    Continue reading
    Outage Notice
    16 Apr
    Status Update

    Fixed Wireless Internet Outage – Wheatley and Area

    Posted by WDSupport
    16/04/2026
    Fixed wireless internet customers in the Wheatley area will see an interruption in service this morning as we work to resolve a network...
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    Outage Resolved
    14 Apr
    Status Update

    Resolved – Cable Internet Outage – Leamington

    Posted by WDSupport
    14/04/2026
    The outage affecting cable internet service in the Leamington area has now been resolved. If you are still experiencing any issues, ple...
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    Outage Notice
    14 Apr
    Status Update

    Cable Internet Outage – Leamington

    Posted by WDSupport
    14/04/2026
    Some cable internet customers in the Leamington area will experience loss of service today due to a fiber cut. Our network partners are...
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    Outage Resolved
    07 Apr
    Status Update

    Resolved – Northwave TV Outage

    Posted by WDSupport
    07/04/2026
    The Northwave TV outage has been resolved, and the service is working normall...
    Continue reading
    Outage Notice
    07 Apr
    Status Update

    Northwave TV Outage

    Posted by WDSupport
    07/04/2026
    Northwave TV customers may experience pixellated video, buffering video, and ...
    Continue reading
    Outage Resolved
    07 Apr
    Status Update

    Resolved – Fixed Wireless Internet Outage – Wheatley

    Posted by WDSupport
    07/04/2026
    Continue reading
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    158 Erie Street North
    Leamington, Ontario

    519-737-9283

    Local Sales Hours

    Monday to Thursday
    8:30 AM to 6:00 PM EST
    (By Appt. only between 5-6 PM)

    Fridays
    8:30 AM to 5:00 PM EST

    Local Support Hours

    Monday to Friday
    8:00 AM to 7:00 PM EST

    Saturdays
    10:00 AM to 1:30 PM EST

    24/7 after-hours support is available.
    Closed all major holidays.

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    Contact Us

    • Wd Cursor Light 158 Erie Street North Leamington, Ontario
    • Wd Phone Light Phone: 519-737-9283

    Local Sales Hours

    Monday to Friday
    8:30 AM to 5:00 PM EST

    Local Support Hours

    Monday to Friday
    8:00 AM to 6:00 PM EST

    24/7 after-hours support is available.
    Closed all major holidays.

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