![](https://wavedirect.net/wp-content/uploads/2025/02/cropped-Wave.png"){kind=small}
Service Outage Affecting Cable and Fiber Internet Customers – Resolved
Our team has completed the necessary work, and service has been fully restored.
If you are still without service, please try rebooting your router. If the issue persists, contact our Tech Support department at 519-737-9283 (Option 2).
We appreciate your patience and understanding as we worked to resolve this issue.
Previous Status Updates
Service Outage Affecting Cable and Fiber Internet Customers
We are currently experiencing a service outage affecting Fiber and Cable internet services throughout our coverage area. Our team is actively investigating the issue and will work diligently to restore service as quickly as possible. We appreciate your patience and understanding as we work to resolve this matter.
