FAQs

91% of Canadians over the age of 15 currently use the internet. And as home internet becomes more ubiquitous, people are starting to learn how to fix service problems on their own. This is a great thing as we continue to rely more and more on our Wi-Fi for professional and personal use. Are you currently experiencing issues with y...

Canada has the 13th fastest internet in the world. Yet if you live outside one of our major cities, you'll know how rough the internet for rural areas can be. In some remote areas, it can seem like you'll be forever limited to dial-up, in others, you might not get any internet at all. Knowing how to get internet in rural areas can...

In recent months, the telecommunications industry has seen a steady growth in viruses, hacker and phishing attempts, specifically in North America. As internet service providers, we work constantly to fight all attempts on our networks, but there are things you can also do at home to keep personal devices and home networks safe. ...

If you are looking for a reliable internet option in Ontario, then you may have stumbled across WaveDirect's fibre internet. What is fibre internet? Here's what you need to know. The COVID-19 pandemic led to many people suddenly working and learning from home. This not only led to a lot of people needing to set up home office spac...

It's no secret that the Internet is one of the most powerful tools that people have access to. Unfortunately, this doesn't mean that it always functions correctly. If you do encounter Internet problems, though, they are likely easier to fix than you think. Not sure where to start? Don't worry, we've got you covered. Let's take ...