![](https://wavedirect.net/wp-content/uploads/2025/02/cropped-Wave.png"){kind=small}
Outage- Resolved
We’re pleased to inform you that the recent service outage has been resolved and services have been fully restored.
If you are still experiencing any issues, please try rebooting your router. If problems persist, don’t hesitate to contact our tech support office at 519-737-9283 for further assistance.
Thank you for your patience an...
Previous Status Updates
Outage Notice
We are currently experiencing a service outage. Our technical team is actively investigating the issue and working to restore services as quickly as possible.
We apologize for the inconvenience and appreciate your patience as we work to resolve the situation.
Further updates will be provided as they become available.
Resolved -Cable Outage Affecting Amherstburg and LaSalle
We’re pleased to report that the service issue affecting Amherstburg and LaSalle has been resolved. Connectivity has been fully restored following repairs to the damaged fibre line.Thank you for your patience and understanding while we worked to restore service.
Cable Outage Affecting Amherstburg and LaSalle
Our network partner is currently working to resolve a service issue affecting customers in Amherstburg and LaSalle. The outage is due to a cut fibre line.
The estimated time for resolution is July 15, 2025, at 9:00 PM EST.
We apologize for the inconvenience and appreciate your patience as our team works quickly to complete repairs....
Service Outage Affecting Cable and Fiber Internet Customers – Resolved
Our team has completed the necessary work, and service has been fully restored.
If you are still without service, please try rebooting your router. If the issue persists, contact our Tech Support department at 519-737-9283 (Option 2).
We appreciate your patience and understanding as we worked to resolve this issue.
Service Outage Affecting Cable and Fiber Internet Customers
We are currently experiencing a service outage affecting Fiber and Cable internet services throughout our coverage area. Our team is actively investigating the issue and will work diligently to restore service as quickly as possible. We appreciate your patience and understanding as we work to resolve this matter.
